Help
FAQ
Short answers. The full rules are on Terms and Copyright. Email wordflexcom@gmail.com.
What am I buying?
You are buying an exclusive claim on a single word inside WordFlex. That is a record in our marketplace, not a trademark, copyright, domain, or the right to stop anyone from using the word in real life.
How much does a new word cost?
Unowned words cost $5 to claim. That $5 is a platform fee. After someone owns a word, later sales split 70% to the seller and 30% to WordFlex.
How do I pay?
Claims, listed buy-now, the cart, and accepted bids all check out with Stripe. If a seller accepts your bid, you have 15 minutes to pay.
How do sellers get paid?
Set up bank payouts on Account → Payments. Stripe sends your 70% to your bank after a sale. WordFlex keeps 30%. First-time $5 claims are all platform fee.
Can I get a refund?
Claims and sales are digital records delivered immediately. We do not refund because you changed your mind or the word did not resell. If Stripe never captured the payment, you were not charged.
Does owning a word give me the copyright?
No. Ordinary words are not yours to copyright just because you claimed them here. WordFlex owns the website, branding, and software. You own the marketplace claim only.
Can I hide or report something?
Yes. Signed-in collectors can report a word or a profile. We may hide listings or accounts that break the rules.
How do I contact WordFlex?
Email wordflexcom@gmail.com.